Security Roll Shutters Warranty
Limited Warranty
This warranty is extended to the original purchaser. Security Roll Shutters must be professionally installed by Classic and cannot be altered in any way by the end user. Warranty is void once original purchaser transfers title of the commercial property.
Classic Improvement Products (Classic) warrants for our Security Roll Shutters to be free from defective materials and workmanship, when properly maintained and under normal use and service, for a period of 1 year following installation. This warranty period of 1 year does not include the motor upgrade or electronics.
This warranty does not cover installation costs, removal costs, service call cost or shipping costs of any and all materials covered in the above-limited warranties.
Classic does not directly warrant the fabrics, motors or electronics used for such screens. Rather, all fabrics, motors, and electronics are warranted by the respective manufacturer and not directly by Classic.
- Somfy Motors (Motorization Feature): Somfy Motors come with a 5-year limited warranty.
- Somfy Remote Control (Motorization Feature): Somfy Remote Controls (radio transmitters and receivers) come with a 1-year limited warranty.
The Purchaser shall give written notice to Classic, of any alleged failure of the Security Roll Shutter system within this limited warranty period, no later than 15 days after the Purchaser learns of such failure.
This warranty and all of Classic’s obligations stated herein shall not apply to:
- any direct contact with water
- any improper installations;
- any change in color of parts that takes place over time;
- any damage to fasteners from drill or screwdriver damage;
- any faulty building construction or design;
- any repairs or alterations made without the prior approval of Classic;
- any awning damaged by misuse, abuse, vandalism, accident, or Act of God;
- any exposure to corrosive environments (ex: salt water);
- any progressive deterioration of finishes and materials due to sun, rain, abrasion, heat, salt and/or cold.
Real Reviews from Satisfied Customers
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“Everything was delivered to us as promised. There was no going back and forth with any issues or materials or installation. Everyone including installers were very professional and installation was clean. Would highly recommend to anyone looking to transform their house into a home everyone can be jealous of.”- Frank J.
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“Classic Home Improvement Is a great company to deal with! They carry the best products on the market today. I have been using them since 1996 and they are the best! You can never go wrong with Classic and the Lorge team!”- Jeff C.
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“Great company. They installed retractable screen doors on our back and patio doors. We love them and now can open the doors and get the fresh air without the bugs. Very professional and excellent quality.”- Candace L.
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“Eight years ago this company did retractable screen doors for my double door entry. At the time, no other company could do it. Today the screens still look new and function perfectly! I love the openness they provide to my home. This week I had a retractable screen door installed in the bathroom. The door was installed inside the existing door and allows me to get excellent ventilation into the bathroom. I love it! I enthusiastically recommend this company!”- Lynda L.
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“The plantation shutters installed over 10 years ago are still keeping their shape and functionality perfectly. Their customer service and personal approach set them apart from the rest. Ryan, Tamra, Brooke, and Jason really know what takes to run a great family owned business that puts their customer's satisfaction first and foremost. Thanks for all your hard work guys!!”- Jennifer G.
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“They did an awesome job installing 2 new mirrored closet doors, fixing 2 others and installing a roll-up shade. They are very professional and nice. We also had a retractable screen installed several months ago, which opens up our living room to the back patio and brings in fresh air. We have received so many compliments from our friends! I highly recommend them for great quality and service.”- Susan N.
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“Classic Improvement Products always delivers quality! Never disappointed. I have used them twice, for shutters in my home. Once when I remodeled the back half of my home, and now finally, the front half! I love these shutters so much! They are so easy to clean, look fantastic, and I really like the privacy they give us. No open gaps like blinds. It does take a bit for production, but it is well worth it!”- Denise N.
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“I cannot begin to say enough great things about this company. Haydee and Tamara have been so responsive, friendly, and informative throughout the process. We had two retractable screen doors installed on our new house and absolutely love them. The quality of the doors is amazing! Our doors are extra tall (about 8 feet tall) and the retractable screen doors work great on them (was a bit worried that the height would cause the doors to feel unstable but they are solid and working fantastically). Oscar installed our doors and he was very polite and professional. We are very impressed with the product and the customer service and we would highly recommend using this company.”- Paula L.
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“Every product I've purchased from CHI has been outstanding, and I've purchased sliding screens, window shutters, retractable awnings, and vertical blinds. Customer Service is excellent. I recommend to all my friends and family. Give them a chance. You won't be disappointed.”- Corrine G.
Our Commitment to Quality, Service & Innovation
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Uncompromising Quality, Craftsmanship, & Exceptional PerformanceWe manufacture our products in-house, ensuring rigorous quality control and delivering only the best USA-made improvement solutions.
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Trusted by Homeowners & Industry ProfessionalsWith a reputation for excellence, we are the first choice for homeowners, contractors, and designers who demand top-tier products and service.
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Custom Solutions Tailored to Enhance the Beauty of Every SpaceWe specialize in providing high-quality, customizable improvement products that enhance the beauty and functionality of homes and businesses.