Classic Improvement Products Testimonials
Classic Home Improvement Products could be a “role model” for any company wanting to improve their customer relations. You did a beautiful job not only installing our screen door but in keeping me abreast of each step of the process from initial order to installation and then making sure I was satisfied when the job was complete. Thank you so much! It’s so nice to work with a company who really cares about their customers.”
I have worked with Classic Home Improvement Products on three residential jobs where they have provided me with exceptional service for exterior shutters and invisible screens.
The first smaller project was for one of my private historic homes that I wanted to outfit with exterior shutters on a budget, so I chose their resin product. I wanted to keep the historic look of the home and they had a shutter style that worked perfect!! Ryan handled this job from the very first meeting and he was so dependable and easy to work with. The final installation turned out perfect!!
The second project was large and for my historic personal home and included exterior shutters which I wanted to look authentic to the period and be operable so that I could close and lock them when I was away……they turned out AWESOME!! The fit and paint finish of the shutters was perfect!! They also provided me with invisible screens for my back doors as well, loved them!! Ryan handled the project for me from the first meeting, measure and through installation….he was so polite, dependable and very easy to work with!!
The third project was also large and included exterior shutters as well but was for one of my private client’s homes in Corona Del Mar. Except this time the shutters were a design I came up with that was new for them. The design included the use of decorative hand-made iron clavos and ring pull closures; they were in a custom stained finish on Cedar. These shutters were to be decorative only and not to open and close like the last project. The shutters turned out exactly like I had designed them!! They look amazing and my clients are so happy with the end result, they really added the final touch to the home. I worked with Shannon this time and she was so friendly and willing to work with us through the many facets of fabricating these custom stained wood shutters. She was even there all day on the day of installation to make sure that everything went perfectly.
I called Classic Home Improvement Products looking for uninstalled Closet Doors. What a breath of fresh air. Haydee was very friendly and helpful. She quickly provided me with a ballpark figure based on opening. It was a fair price for what I was interested in. Haydee lined me up with an appointment for the measurement/consultation.
Ryan the sales representative was prompt, professional and personable. He measured the opening and went over what was needed to install the doors ourselves. We chose a 3 panel “frosted glass” bypass system with satin silver aluminum frames.
The doors are custom built and had a lead time. Classic delivered the doors once they were ready. They look and work great! We are really happy with them. Classic is a family owned business. They have many products available. Wish I had found them earlier in on my renovation projects. I will remember them for future projects. I would refer them to my friends and family anytime.
This review is long overdue. When I am looking for vendors for any given task, I try to ensure that their customer service is just as good as their prices since you never know how things will unfold especially in the middle of an ongoing project. CHIproducts is one such place that I would highly recommend.
I stumbled upon CHIproducts purely by chance a couple of years ago and I am so glad that I did. We needed new sliding glass closet doors and a retractable screen for the non-standard French doors in our recently renovated townhouse. After calling multiple places, I cold-called CHIproducts and Shannon (whom I think of as the ringmaster) made the process of price checking, measuring, ordering and installation very efficient.
I was very happy with how things turned out. Their customer service is consistent and stellar!
I went back to CHIproducts a few months ago for a custom-made swing out closet door. This time, I did not even bother calling other places because I knew I would end up hiring CHIproducts. Once again, Shannon and her team helped make things happen smoothly. Thanks guys!!!
We looked at a couple of different options and talked to various neighbors before my wife found Classic Home Improvement Products. They came out, handled themselves in a professional manner, never made an error with the installation and delivered a quality product.
We have had our sliding retractable screen doors for 5 years now and are always reminded of the great job when we use them to enjoy some fresh air.
We highly recommend both the company and the staff.
Recently had sliding closet doors, plantation shutters, and a retractable screen installed in our new home and would highly recommend this company. Everyone we’ve dealt with at Classic Home Improvement Products – Shannon in the showroom, Ryan, and the installers-have been helpful, friendly, and professional. We are thrilled with the products and already have our next project planned!
From the 1st phone call to CHI Products their office and sales staff was very friendly and professional. I had a retractable screen installed. The installation was very quick and clean. I was kept informed of duration by phone immediately after the sale which is very rare these days from a company that provides true service. I will call CHI Products again for other work to be done at my home.
I was very pleased with the promptness of both visits to my home by Classic – one to take measurements and the other for the installation. The product- retractable screen door- is excellent and operates exactly as described in the company literature. The office staff that I spoke to on the phone was very courteous and well-informed. I could not recommend another company more strongly than I could Classic Home Improvement Products. As a matter of fact, my best friends recommended them to me.
Great job for helping us select the right custom shades from a huge selection. You solved our problem with the afternoon sunlight heating up our living room in the summer. The roller shades look great and still allow plenty of light through once the shades are down.
Will definitely use Classic Home Improvement Products in the future and highly recommend this company.
Yesterday, Classic Home Improvement Products came to install a retractable screen for my front doors. I have really tall double wooden doors with beveled glass in the center. A prior quote from another company was double CHI’s quote, and I was told by the other company that the screen door would have to be custom made and I would have to move my light fixture.
So I was a bit skeptical about CHI’s quote and their reassurance that the door would fit without any additional work. Well much to my surprise, the retractable double screen door fit perfectly, had a very clean, subtle look. Installation took 40 minutes and there was no mess. And was installed on the day we had prearranged! What more could you ask for? Highly recommend this company. I will definitely call them again in the future for all my future improvement needs.
I am very pleased with the quality and services of Classic Home Improvements. They are very helpful, prompt and offer great advice.Â I’ve purchased retractable screens, shutters and doors.Â Shannon is always my go to girl. I recommend this company to everyone. I first considered Home Depot for these items but found Classic Home Improvements to be well informed, and faster and equally priced.
I had a retractable screen door installed yesterday and I can’t be happier. Classic was recommended by a neighbor and I won’t hesitate to also recommend them to my friends. The product, installation and customer service was all first class. Great Job.
We ordered and pre-paid for a retractable screen door. Immediately thereafter, we had some major medical issues we needed to address. Unable to deal with anything else, I delayed installation and didn’t communicate with CHIP for months and months. When the dust finally settled and we were ready to install, I called them, not knowing what to expect.
To my great delight, our rep (Brooke) was not only cooperative and understanding but extremely thoughtful and sensitive to our extenuating circumstances. She immediately arranged for the door to be made and the installer came and did a great job.
In terms of quality and product, I don’t think anyone even comes close. Cheers, a happy, returning customer!
We’ve had our retractable screen on front doorway for a year now and LOVE it. I could not hang a wreath on my door before when we had the old style swinging screen. And it was also a hassle to hold the screen door open with my foot in order to open the front door while holding grocery bags. The new retractable screen has the super easy magnet closure. Service was extremely professional.
I bought the retractable screen doors for my double front door. LOVED them so much, had the company put in shutters in half of my home after I had the other half shuttered by a very another expensive company. The CHI shutters are as good or better and were half the price!!! They have also done a closet door and vertical blinds for my parents’ house and I had them come back and do retractable screen doors on all my doors! Love this company! I recommend them to everyone and two of my daughters have used them with the same success.
I purchased a retractable screen door from Classic. It was great to find a company which still makes quality products here in the US.
The installation went really well–even the removal of the old metal security screen that was previously installed came off without a hitch.
Immediately after the installer left, I received a follow up with a phone call to ensure I was happy with everything. The screen is still working well today!
We absolutely love our retractable screen doors. Our installation was a little bit complicated and Classic Home Improvements worked with us to plan ways for the doors to disappear into existing window treatments in 2 different rooms. We’ve had the screens for 4 years now and they continue to work beautifully. We often comment about how pleased we are with this choice. Highly recommended.
I am VERY impressed with the professionalism of Classic Home Improvement Products. From start to finish I dealt with friendly and knowledgeable professionals. I had two retractable screen doors installed and I absolutely LOVE them!
The day of installation I welcomed the installer into my home through the front door. He was so respectful that once he saw the scope of the work he told me he would access and complete everything from the outside. Meticulous work, wonderful product and I would highly recommend this company.
Classic installed a number of retractable screen doors on our house, both single and double installations. We have had them for over three years and they are very durable and require little maintenance or attention. Our Golden Retriever did not realize that the screen was closed and ran through it at full speed one time. It was not damaged and I was able to snap the whole assembly back into place. Their installations are done very professionally and the materials used are top notch.
Classic Home Improvement Products provided closet doors for our remodel. The doors are high quality and have worked perfectly since installation. They were friendly and easy to contact. The product was delivered on time and without damage.
After getting a few quotes, Classic Home Improvements won our business with their exceptional customer service. The quote was submitted when promised, with line-item detail, and they were on time and completed the installation without a hitch.
We originally were only going to purchase exterior shutters, but we were so impressed with the sales/installation team, that we purchased awnings as well. We have received several compliments on the finished products and plan to use them again in the future. I highly recommend their products and services.
I purchased a retractable screen door for my double door front entry from Classic Home Improvement Products. They came to my home to take some measurements and showed me what color options are available for the frame. Soon after that, they came to install the screen door. The installation was very professional and done exactly as planned. I’m very satisfied with the product and how professional everything was done. The installer also gave me a cleaning kit and some spray lubrication. Before leaving he showed me how to clean and lubricate everything to keep everything working in good order.
We are very pleased with the service, installation, and continuing customer service from Classic Home Improvement Products. The retractable screen has been wonderful. Even after being ran into by a puppy and a granddaughter, the screen popped right back into place. Couldn’t ask for more!
We attended the home improvement show in Del Mar, California recently…and the demonstration of the CHI retractable screen door intrigued us, so we signed up for a measurement and an estimate. We have seen retractable screens at friends’ homes, and have been unimpressed, so we were leery. However, we decided to purchase this product and we absolutely love it! It works just like they said it would…and the installation was very professional and did not detract from our door.
I recommend these folks and their product!
Just wanted to let you know Brooke that everything was installed wonderfully! We are happy and really appreciative of your patience and understanding with our situation. You can be sure that we will recommend you to family and friends whenever they need home improvement! Thanks again for the stellar customer service and communication. You were terrific!
I have dealt with a lot of vendors as a property manager and have never met a company that has paid so much attention to detail. Your company truly gets it. I’m so pleased with everything you have done for me. Your office staff is excellent, the installer Cesar was quick, and the only trace of him being here was the new closet doors. You have earned all of my future business and you can use me as a reference to any new customers.
You are the nicest people of any company I have ever worked with. Thanks so much for my beautiful Retractable Screen. I want to come work there, it sounds like such a great fun business. I’m just so impressed with the office every time I talk to Shannon, Serenity or Brooke. Â Everyone is just so efficient from the reminder call, installation and the follow up call to make sure I’m happy!
I have had the pleasure of doing business with CHI Products on several different occasions. We have purchased several retractable screens and sliding closet doors for our bedroom. The customer service I received from the beginning with the office staff to the installers has been the best from any company I have ever worked with. A top quality business with top quality products.
I am very pleased with the screens as well as the installation. I was going to do the installation myself, but after seeing the work that was put into it, I’m glad I had your installer do it. Best decision I have made this summer!
I just wanted to thank you for being such a customer service oriented company. You were always on time for the measure and installation and very helpful. I would recommend this company to anyone who is putting up retractable screen doors and interior shutters. Thank you for all your help.
CHI Products is definitely a company we will recommend to everyone. You have given us the view of our beautiful front yard. By putting the retractable screens on our double door entry, we are now able to open our front doors and enjoy the scenery. Thank you for coming out immediately and installing within 10 days. We wish you continued success!
The composite exterior shutters on my front living room window look amazing from the street. I’ve lived at my house for 25 years and I have never opened my French doors for ventilation before my retractable screens were installed. Now I open them all the time. Once I change out my windows I’m 100% going to have you guys install your Interior Plantation Shutters on my house. Your service was outstanding and professional.
I absolutely love my new Retractable front screen door. The quality of it far surpasses my highest expectations. The young man who installed it did a terrific and very professional job. I was equally impressed with how much care he took to make sure that it was perfectly aligned. I am barely able to see it when it is open or retracted. I find it to be so much more attractive than a regular screen door, for they often can be gaudy and even cut off half of the view. Thank you for brightening up my living and dining rooms with vibrant sunshine and gentle, cool breezes. I am thrilled.
I just wanted to let you guys know you did a wonderful job installing our retractable screens. As soon as we are done with our construction we will be giving you a call to get some more screens and possibly some windows treatments done as well. Thank you very much and we appreciate it
I just wanted to take one minute to let you know how happy I am with our new screen door. We had just finished remolding our house when we decided to change our old front door and put in a new Dutch door. I have always wanted one and love to open the top and let the cool air come in.
After we got the door, I realized we needed a screen door but didn’t want the look of a traditional screen door. Then I saw your ad in the paper about retractable screens. I called, made an appointment and within a week or so, I had our new screen door. It is so convenient. I can open the top and bottom and pull the screen out, or what I usually like to do is just open the top part and keep the bottom part closed. It really looks great! I have 3 dogs, and our large dog did not see it one day and ran into the screen. It retracted and I just had to pull it out again and it set itself perfectly! A couple of my friends have already voiced an interest in it! Jason was our salesman, and he couldn’t have been nicer. The work was done timely, neatly and to our satisfaction!
I just wanted to thank you for being such a customer service oriented company. You were always on time and very helpful. I would recommend this company to anyone who is putting up a motorized power screen. Thank you for all your help. Keep in touch, as soon as I get my tax return I’m going to be getting the closet doors for the master bedroom!
We would like to say thank you for the caring and professional way you have treated us from the beginning to the end. The Fiberglass Bahama Shutters look great and the Motorized Power Screen is doing its thing.
Just a note to say that the install of the retractable screen door went well and my wife and I are very pleased with your product and the professional installation that was done by Classic Home Improvement. I will keep your information that was left with us and refer others to your company and product. We are glad we waited and purchased your product.
I just wanted to tell you how great we think our manual drop screen is. We are very appreciative of your entire company especially your office staff, Jason the sales representative and the installers. Everything you said you would do, you did-and did it very well. Now the afternoon sun is no longer an issue. I will definitely be referring anyone who’s interested.
We called up Classic when we completed our window and door remodel. We were unsure what we wanted, but Ryan came out and gave an informative presentation. We have a gorgeous west facing view that we didn’t want to loose with a permanent sun shade, but at the same time the afternoon sun came right into the house. Now with our new power screens, we have the sun protection we greatly needed but didn’t lose our view. We appreciate the customer service in the office from start to finish and have already referred Classic to my sister for when she completes her remodel.
Thanks to you, Tamara, Ryan, Jason and Cesar for making a long work day so enjoyable. You handled every phase of this job with such ease and professionalism that you really made it look easy. My clients were so impressed with your team and I certainly was pleased with the Interior Shutters as well and I’m looking forward to our future jobs together.