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Interior Plantation Shutters Warranty

Limited Warranty

This warranty is extended to the original purchaser. Interior Plantation Shutters must be professionally installed by Classic and cannot be altered in any way by the end user. Warranty is void once original purchaser transfers title of the commercial property.

Classic Improvement Products (Classic) warrants that our Interior Shutters will be free from defective materials and workmanship when properly maintained and under normal use and service.

Minor imperfections that are not noticeable from a distance of 5 feet away are not considered defects.

Classic will not be responsible for any repairs by another party. This warranty does not imply automatic replacement of any product. Classic reserves the right to repair or replace any product at our own discretion. Classic reserves the right to make changes and improvements to our products that may differ from products previously manufactured.

Purchasers’ sole remedy under this warranty is the repair or remanufacture of the defective product by Classic. Repairs will be made only with like or similar parts based on Classic’s expert decision. The Purchaser shall give written notice to Classic, of any alleged failure of the Interior Plantation Shutters within the limited warranty period above, no later than 15 days after the Purchaser learns of such failure.

This warranty does not cover installation costs, removal costs, service call cost and shipping costs of any and all materials covered in the limited warranties.

Polycore Shutters

Polycore shutters will be free from defects in materials that might result in the warping, cracking or fading of the shutters for a period of 25 years from the date of the initial installation.

Prorated Schedule – The percentage of warranty repair or replacement

Lapsed Time From Date of Installation Share of Material Replacement Cost
CLASSIC OWNER
1 to 15 years 100% 0%
16- 25 years 10% 90%

Lexwood Shutters

Lexwood shutters will be free from defects in materials that might result in the warping, cracking, or fading of the shutters for a period of 4 years from the date of the initial installation.

This warranty and all of Classic’s obligations stated herein shall not apply to:

  1. any repairs or alterations made without the prior approval of Classic;
  2. any interior shutter damaged by misuse, abuse, exposure to harmful chemicals or pollutants, vandalism, intentional acts, accidents, or act of God such as wind, hail, lightning, water damage, severe heat or sun or other acts of nature.
  3. any shutters installed outside;
  4. installation of replacement parts;
  5. any freight costs to ship replacement products to Classic;
  6. any labor cost involved in the replacement;
  7. any exposure to air pollutants and normal atmospheric conditions that may cause all PVC surfaces to gradually suffer from the accumulation of surface dirt or stains;
  8. any defect, malfunction or failure to perform which has occurred due to abuse, improper application or failure to properly maintain the product by the end user;
  9. any damage to the shutters caused by settlement or structural defects of the building in which they are installed.

We're Dedicated to Delivering a 5-Star Experience

Past Customers Are Our Best Advertisements
  • “Jason was very informative and had good communication with me through the process.”

    Kathy R.
  • “Tamara kept in touch with me the entire process and went above and beyond what was promised.”

    Quy N.
  • “If you don't have them in your bidding process you lose!”

    Donald H.
  • “The whole process from quoting to installation was very professional and service oriented.”

    Danny C.
  • “You exceeded my expectations.”

    Cheree F.
  • “Our only regret is that we didn't make this change sooner!”

    Michele N.
  • “She was professional honest and did a superb job!”

    Heidi D.
  • “ I highly recommend Classic Improvement Products as they are professional and dependable from start to finish.”

    Jeana F.
  • “Every employee we had contact with was professional and courteous.”

    Teresa J.
  • “Very professional and excellent quality.”

    Candace L.
  • “Installation was perfect; the doors now glide with a fingertip effort.”

    Joyce T.
  • “They're really professional and pleasant to deal with and they stand behind their products.”

    Christine E.
  • “The customer service with this company is off the charts.”

    A K.
  • “I promise you will not be disappointed!!”

    Carmelo L.
  • “He did a fantastic job as everything looked amazing when he was done.”

    Kevin S.