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Interior Plantation Shutters Warranty

Limited Warranty

This warranty is extended to the original purchaser. Interior Plantation Shutters must be professionally installed by Classic and cannot be altered in any way by the end user. Warranty is void once original purchaser transfers title of the commercial property.

Classic Improvement Products (Classic) warrants that our Interior Shutters will be free from defective materials and workmanship when properly maintained and under normal use and service.

Minor imperfections that are not noticeable from a distance of 5 feet away are not considered defects.

Classic will not be responsible for any repairs by another party. This warranty does not imply automatic replacement of any product. Classic reserves the right to repair or replace any product at our own discretion. Classic reserves the right to make changes and improvements to our products that may differ from products previously manufactured.

Purchasers’ sole remedy under this warranty is the repair or remanufacture of the defective product by Classic. Repairs will be made only with like or similar parts based on Classic’s expert decision. The Purchaser shall give written notice to Classic, of any alleged failure of the Interior Plantation Shutters within the limited warranty period above, no later than 15 days after the Purchaser learns of such failure.

This warranty does not cover installation costs, removal costs, service call cost and shipping costs of any and all materials covered in the limited warranties.

Polycore Shutters

Polycore shutters will be free from defects in materials that might result in the warping, cracking or fading of the shutters for a period of 25 years from the date of the initial installation.

Prorated Schedule – The percentage of warranty repair or replacement

Lapsed Time From Date of Installation Share of Material Replacement Cost
CLASSIC OWNER
1 to 15 years 100% 0%
16- 25 years 10% 90%

Lexwood Shutters

Lexwood shutters will be free from defects in materials that might result in the warping, cracking, or fading of the shutters for a period of 4 years from the date of the initial installation.

This warranty and all of Classic’s obligations stated herein shall not apply to:

  1. any repairs or alterations made without the prior approval of Classic;
  2. any interior shutter damaged by misuse, abuse, exposure to harmful chemicals or pollutants, vandalism, intentional acts, accidents, or act of God such as wind, hail, lightning, water damage, severe heat or sun or other acts of nature.
  3. any shutters installed outside;
  4. installation of replacement parts;
  5. any freight costs to ship replacement products to Classic;
  6. any labor cost involved in the replacement;
  7. any exposure to air pollutants and normal atmospheric conditions that may cause all PVC surfaces to gradually suffer from the accumulation of surface dirt or stains;
  8. any defect, malfunction or failure to perform which has occurred due to abuse, improper application or failure to properly maintain the product by the end user;
  9. any damage to the shutters caused by settlement or structural defects of the building in which they are installed.

We're Dedicated to Delivering a 5-Star Experience

Past Customers Are Our Best Advertisements
  • “So professional and thorough.”

    Carrie P.
  • “Would highly recommend to anyone looking to transform their house into a home.”

    Frank J.
  • “They are very professional, reasonably priced and awesome customer service!”

    Ann N.
  • “I am a very happy customer!”

    Carol J.
  • “It is AWESOME when a company meets if not exceeds your expectations.”

    Tanya R.
  • “The customer service with this company is off the charts.”

    A K.
  • “GAME CHANGERS!!!”

    Brian W.
  • “We have received so many compliments from our friends!”

    Susan N.
  • “Our only regret is that we didn't make this change sooner!”

    Michele N.
  • “Very professional and excellent quality.”

    Candace L.
  • “They were friendly and cleaned up after themselves.”

    Ken N.
  • “The whole process from quoting to installation was very professional and service oriented.”

    Danny C.
  • “Installation was perfect; the doors now glide with a fingertip effort.”

    Joyce T.
  • “He did a fantastic job as everything looked amazing when he was done.”

    Kevin S.
  • “From their customer service in the office to the installation team, they are top notch.”

    Lorraine C.