Motorized Power Screens Maintenance

Following our Motorized Power Screens Maintenance suggestions will ensure years of worry free service for your Classic Motorized Power Screen.

1. Watch Your Screens Operation
We recommend watching your screens while they are operating. Objects left under a motorized unit can prevent the unit from lowering. If this happens, lift the bottom bar up manually (bottom bar on Side Track Screens will only raise a couple of inches), remove the obstacle, and lower the bottom bar.

If the weight bar does not extend to a level position, use the remote control up button and roll up the mesh until the bottom bar is level. Stop the unit, and then lower it.

2. Vertical Side Track Operation
Classic Motorized Power Screens (Side Track Screens) are intended to provide protection from the sun, privacy, as well as keep insects out. They provide limited retention and/or security of objects, animals or persons inside or outside your dwelling. Classic screens are manufactured from solid fabric or screen mesh which can be damaged, chewed, scratched or cut. Always make sure that the screen is not riding outside of the track. This could cause the screen to bend, fray, and/or snag when rolling back into the housing.

3. Vertical Side Track Cleaning
Ensure tracks are kept free of dirt and debris which may cause the screen to perform poorly. Clean left and right vertical tracks every month, or as necessary with compressed canned air, a vacuum, hose and/or a brush. Wipe tracks clean with a soft cloth and gentle detergent.

Let the tracks dry and then apply an even coat of dry silicon spray to the left and right vertical track. Remove any excess spray. Raise and lower the power screen to lubricate each vertical rail and end cap entirely.

Cleaning the tracks and lubricating them with a dry silicone spray periodically can restore smooth operation.

DO NOT use oil, grease, petroleum or oil base sprays – these may attract dirt or impair the proper operation of your screen(s).

4. Mesh or Fabric Cleaning
Clean the mesh or fabric on the Motorized Power Screen with a vacuum by using an upholstery brush. Carefully vacuum the inside and outside, taking caution not to snag the mesh or fabric itself.

Mesh and fabrics, can then be cleaned with water and a soft brush but not with a pressure washer. A mild detergent like dish soap can be used, but do not use chemicals. After cleaning the mesh or fabric, rinse thoroughly and allow it to dry fully before rolling it back into the housing. Cleaning the unit first thing in the morning on a nice, hot and sunny day is ideal.

5. Clear Flexible Vinyl Cleaning
Screens with clear window vinyl can be cleaned and maintained with any of the many products on the market made for the care and maintenance of clear flexible vinyl.

We do not make any specific recommendations other than the following:

  • Wash regularly with a mild soap and water spraying down the curtain. Beware of washing with trapped grit in your cloth mitt. Polish occasionally with any of the products made for maintenance of clear flexible vinyl.
  • Do Not use Rainex – this will cause hazing, discoloration and distortion over time.
  • Do Not leave curtains rolled up over prolonged periods. Roll down often to avoid clouding from trapped water, fold distortions, etc.
  • Make sure screen is fully dry before retracting.

6. Aluminum Cleaning
The Housing, Weight bar and Side Tracks are manufactured from extruded aluminum.
Wipe down all aluminum parts with a soft cloth and gentle detergent.

DO NOTscrub the aluminum parts as this will damage the powder coated or anodized surface. DO NOT use goof off as this will damage the powder coated surface instantly.

7. Wind
How much wind your Motorized Power Screen will handle has many variables that you should be aware of:

  • Size of the screen:
    • The width & height of your screen is a factor. Larger screens can handle less wind due to surface area exposed to wind load.
  • Type of fabric in the screen:
    • More open mesh type fabrics will withstand stronger winds than solid fabrics.
  • Type of wind:
    • There are gusts, sustained winds, micro bursts, etc. Each of these can have a different effect on your screen.
  • Where your screen is mounted:
    • Screens mounted against a structure can withstand stronger wind loads than screens mounted between openings out in the open with nothing behind them.

It is recommended that screens be retracted in winds that exceed 40 mph. However, depending on the conditions above, your screen may need to be retracted for lesser wind speeds. Common sense is dictated here, and close observation of your screen’s reaction to wind.  We advise against leaving your screen down while not at your home.

8. Somfy Motor
If retracting the screen in excessive winds, gently help the bottom bar/hem bar up as the motor retracts the screen if you notice it struggling to retract. This will protect your motor from overheating. Your Classic Motorized Power Screen has a thermal protection device built into the Somfy Motor to protect it from overheating due to heavy loads or overuse. Should this happen, the Somfy Motor will simply stop functioning for anywhere between 20-45 minutes to cool off. Once cooled down, it will again be functioning properly.

9. Somfy Remote Control
Remotes (handheld and in-wall) have a limited battery life. If the remote control light does not come on when the buttons are depressed, the battery within the remote control needs to be replaced. The shelf life of a remote control battery depends on the daily use.

10. Constant Power
Interruption of power can affect motorized unit operation. Ensure that power is still getting to the unit by checking circuit breakers and ground faults for resetting. Remotes (handheld and in-wall) have a limited battery life. If the remote control light does not come on when the buttons are depressed, the battery within the remote control needs to be replaced.

If power is disconnected, be sure to not use the remote control for 1 minute after power is reconnected as the motor will be in factory program mode.