Awnings Maintenance

Following our awnings maintenance suggestions will ensure years of worry free service for your Awnings. A little cleaning once a month will prevent a major cleaning project.

1. Screen Mesh or Fabric Cleaning
Clean the Screen Mesh or Fabric of the Awning with a vacuum when possible. Use a soft upholstery brush attachment. Carefully vacuum the inside and outside of the Awning, taking caution not to snag the Screen Mesh or Fabric itself.

For hard to remove dirt, the Screen Mesh or Fabric of an Awning can be cleaned with water, a mild detergent and a soft brush. Do Not use chemicals. For larger Fixed or Retractable Awnings a telescoping pole with a soft brush attachment should be used for cleaning. Test a small unnoticeable area first before cleaning the entire Awning to confirm ideal results. After cleaning the Screen Mesh or Fabric, rinse thoroughly with a garden hose and allow it to fully dry before retracting. Cleaning the unit first thing in the morning on a nice, hot and sunny day is ideal.

2. Aluminum Cleaning
The powder coated frame of our Awnings is made from either steel or extruded aluminum depending on the application. Wipe down all powder coated parts with a soft cloth and gentle detergent.
DO NOT scrub the powder coated parts as this will damage the surface.
DO NOT use “Goof Off” as this will damage the powder coated surface instantly.

3. Wind
The amount of wind an Awning can handle has many variables that you should be aware of.

Size of the Awning:
The width & height of your awning is a factor. Larger awnings can handle less wind due to surface area exposed to wind load.

Type of Screen Mesh or Fabric in the Awning:
More open Screen Mesh types will withstand stronger winds than solid Fabrics.

Type of wind:
There are gusts, sustained winds, micro bursts, etc. Each of these can have a different effect on your Awning.

Where your Awning is mounted:
Fixed Awnings mounted against a structure can withstand stronger wind loads than Retractable Awnings.

It is recommended that all Retractable Awnings be retracted in with winds that exceed 30 mph. However, depending on the conditions above, your Retractable Awning may need to be retracted for lesser wind speeds. Common sense is dictated here, and close observation of your Retractable Awnings reaction to wind is suggested. We advise against leaving your Retractable Awning projected out while not at your home.

4. Somfy Motor (Motorization Feature)
Manual Retractable Awnings and Manual Retractable Window Awnings can be converted to a Motorized Retractable Awning and Motorized Retractable Window Awning with the help of a Somfy Motor.

The Somfy Motor has a thermal protection device built in to protect it from overheating due to heavy loads or overuse. Should this happen, the Somfy Motor will simply stop functioning from anywhere between 20-45 minutes to cool off. Once cooled down, it will again start functioning properly.

5. Somfy Remote Control (Motorization Feature)
Somfy Remote Controls (handheld and in-wall) have a limited battery life. If the remote light does not come on when the buttons are depressed, the battery within the Somfy Remote Control needs to be replaced. The shelf life of a Somfy Remote Control battery depends on the daily use.

6. Constant Power (Motorization Feature)
Interruption of power can affect the motorization of your Retractable Awning or Retractable Window Awning. Ensure that power is still getting to the unit by checking circuit breakers and ground faults for resetting.

If power is disconnected, be sure to not use the Somfy Remote Control for 1 minute after power is reconnected as the Somfy Motor will be in Factory Program Mode for that first minute after power is restored.